CHATCOMMANDER
CHATCOMMANDER Your Dedicated Team... ...Of Live Support HEROES OUR SUPPORT HEROES ARE YOUR FRONT LINE RESPONDERS AT YOUR DIGITAL BRANCH HERE TO GUIDE YOUR MEMBERS THROUGH ANY REQUEST 2020's CHATCOMMANDER Stats 83.6 Avg number of loans per client in 2020 $1,005 Est value of a new loan to a partner CU 30-40% Industry avg loan conversion rate $29,406 Est income per CU Call today for a FREE TRIAL and let our Heroes come to your credit union's rescue! OMNICOMMANDER CONTROL EVERYTHING
Why CHATCOMMANDER?
Our chat solution takes your virtual branch from informational to conversational. Solve staffing issues with our team of trained, live agents who answer general inquiries and provide an extra layer of support.
The chat team minimizes incoming questions so you and your staff reduce volume and get more time back. Best of all, we'll identify and share potential leads.
“We are an all-virtual credit union, so it just made sense to offer our members another way to contact us and ask questions. CHATCOMMANDER from day one has delivered exceptional customer service to our members and potential members. They are timely, efficient, and professional-what more could you want!”
- Claire Wellhousen // Director of Marketing at Lutheran FCU
Client Success Story #1
A Financial Institution Over $100 Million in Assets
52,000 Chats in one year
446 Loan Leads in one year
205 Member Leads in one year
Client Success Story #2
A Financial Institution Over $50 Million in Assets
7,800 Chats in one year
80 Loan Leads in one year
35 Member Leads in one year
